Everything You've Ever Wanted to Know About PODHAUS
Your questions, answered — all in one place.
Whether you're new to PODHAUS or just curious about what goes into your cup, we've put together everything our community asks most often. From matcha science to shipping logistics, here's the full picture.
About PODHAUS
What is PODHAUS?
PODHAUS was created from a simple truth: many of the rituals we value most are the first to disappear when life gets busy. Whether it's choosing matcha over coffee, taking a slower morning, or being more intentional about what we consume — the effort often makes consistency unsustainable. PODHAUS bridges that gap. By using the pod format, PODHAUS transforms both coffee and non-coffee beverages into modern, repeatable rituals — designed for daily use, not special occasions. The result is a system that respects both taste and time, without asking people to compromise either.
All About Matcha
Does matcha contain caffeine?
Yes — matcha naturally contains caffeine, but unlike coffee, it is paired with the amino acid L-theanine. This combination provides calm, sustained energy and focus without the jitters or sudden crash that coffee often causes.
What is in PODHAUS's matcha pods?
100% Ceremonial Grade Matcha.
How is matcha different from regular green tea?
With matcha, you're drinking the entire leaf — not just an infusion. The result is a fuller taste and a more sustained kind of energy.
What does PODHAUS matcha taste like?
Clean. Smooth. Balanced. Not overly bitter — just enough depth to feel grounding, with a naturally soft finish.
Is matcha supposed to be bitter?
A slight earthiness is natural — but when it's well-sourced and prepared properly, it stays smooth and easy to drink.
Using Your PODHAUS Pods
What type of machines work with PODHAUS?
For now, any of the Nespresso® Original Line machines will work. PODHAUS is working hard to expand compatibility with other machines as well.
How do I prepare PODHAUS matcha capsules?
Insert. Press. Done. Press the small button once or twice, depending on how consistent you'd want your matcha to be. For recipes, check the PODHAUS Instagram highlights or our Guides & Rituals page. No whisking, no measuring — just a clean, consistent cup every time.
How should I store my capsules?
Keep them in a cool, dry place, away from direct sunlight.
Orders & Shipping
When will I get my order?
PODHAUS works quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much does shipping cost?
PODHAUS ships within the Philippines. Here's a breakdown:
Pick-up from Makati — shipping at customer's cost
Orders up to 1,499g:
- Greater Metro Manila (1–2 business days) — ₱100
- Luzon (3–5 business days) — ₱180
- Visayas (5–8 business days) — ₱300
- Mindanao (5–8 business days) — ₱350
Orders above 1,499g:
- Greater Metro Manila (2–3 business days) — ₱300
- Luzon (3–5 business days) — ₱470
- Visayas (5–8 business days) — ₱490
- Mindanao (5–8 business days) — ₱510
Shipping rates are calculated at checkout based on your location and order weight. PODHAUS works with trusted local couriers including J&T, Flash Express, LBC, and GogoExpress to ensure reliable delivery.
Subscriptions & Business
Can I pause my subscription?
Yes — you may do this by going to the Manage Subscription page. If you encounter any issues, feel free to contact PODHAUS directly.
Do you offer wholesale or bulk discounts?
Yes — PODHAUS works with cafés, restaurants, hotels, lounges, wellness brands, retail spaces, resellers, and distributors. Contact them via email or visit the Resellers' Page to get a quote and product samples.
Still have questions? Reach out to us at inquiry@podhausworld.com — we'd love to hear from you.